what we do

ADMINISTRATION
  • Customer service support 

  • Email & calendar/diary management

  • Creating, converting & formatting documents & spreadsheets 

  • Online research

  • Scanning, photocopying, binding, laminating

  • Preparation of correspondence & presentations 

  • Design of forms, newsletters, flyers, brochures, business cards & templates

  • Electronic filing, archiving & cloud filing

  • Virtual reception including answering phone calls & scheduling appointments 

  • Travel coordination 

  • Event coordination 

HUMAN RESOURCES
  • Provide HR advisory, coaching & mentoring advice

  • Performance management & development

  • Change management programs

  • Probation management

  • Manage disciplinary process

  • Design position descriptions

  • Prepare employment contracts & offer of employment letters

  • Establish HR policies & procedures

  • Establish service recognition programs

  • Establish workplace EAP programs

  • HR metrics reporting

  • Maintain cloud-based personnel files & databases

RECRUITMENT
  • Develop recruitment strategies

  • Develop recruitment & selection + onboarding processes & strategies

  • Manage direct recruitment 

  • Advertise jobs online & in print

  • Review & screen candidates suitable for role

  • Phone & face to face interviews

  • Reference checking of suitable candidates

  • Manage pre-employment checks, medicals & inductions

BRANDING & MARKETING
  • Social media profile creation on Facebook & Instagram

  • Social media profile management

  • Social media content planning & scheduling

  • Content research

  • Posting promotions

  • Website creation using hosted platforms

  • Website design & maintenance 

  • Logo design

  • Branding guides

  • Social media icons & banners

  • Business stationery design

  • Marketing & mail-out program coordination 

If you have a query about a service offering not listed, please get in touch to discuss your needs, we will be more than happy to assist or put you in touch with someone who can.