Privacy Policy | EPS Office

EPS OFFICE PTY LTD PRIVACY POLICY

EPS Office Pty Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at www.epsoffice.com.au or engage with our services. We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) and other relevant privacy laws.

INFORMATION WE COLLECT FROM YOU

We may collect the following types of information:

Personal Information

This includes information that can be used to identify you, such as:

Full name
Contact details (email address, phone number, postal address)
Business information (ABN, company details)
Payment information

Non-Personal Information

We may also collect non-personally identifiable information, including but not limited to:

Browser type, version, and language
Operating system
Pages viewed while browsing our website
Date and time of site visits
Referring website addresses

How We Collect Information

We collect information through various means, including:

Direct interactions when you fill out forms, request services, or contact us
Automatic data collection technologies, such as cookies, when you visit our website
Third-party service providers assisting us with analytics and functionality

How We Use Your Information

We use the collected information to:

Provide products and services to you
Respond to enquiries and customer service requests
Improve and personalise your website experience
Process payments and manage transactions
Send marketing communications (with your consent)
Comply with legal obligations

Disclosure of Information

We may disclose your personal information to:

Third-party service providers who perform functions on our behalf (such as payment processors and IT service providers)
Legal authorities if required by law or to protect our legal rights
Contractors under confidentiality agreements who assist in delivering services

We take reasonable steps to ensure that these third parties comply with confidentiality and privacy obligations.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather information about traffic and user interactions. You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure servers and restricted access to personal information.

Access and Correction

You have the right to access and correct personal information we hold about you, subject to exceptions allowed by law. To request access or correction, please contact us at hello@epsoffice.com.au. We may charge a reasonable fee for providing access.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions, concerns, or complaints about this Privacy Policy or the handling of your personal information, please contact us at:

EPS Office Pty Ltd
Email: hello@epsoffice.com.au
We will respond to your inquiry within 48 hours.